All bookings are taken through our online booking system. Full payment is taken by credit card or Bank Transfer at the end of the booking transaction and then an email confirmation of your booking is sent. Full payment is regarded as acceptance of the booking conditions. Please ensure that you have read and understood all the terms and conditions before confirmation and payment for your booking.
All camps are fully pre-paid prior to the relevant camp commencement date. Once you have confirmed your camp by making payment, no cancellations or refunds will be allowed, including for late arrival or early departure from the camp. You are allowed to change your camp booking to another date if 10 days’ prior written notice is given to us and subject to availability. Please see below for more clarification on changing your camp booking date.
CHANGING YOUR BOOKING
You may make changes to your camp booking. Changes can be made by emailing our Admin Staff at [email protected]
up to 10 days prior to the start date of the camp commencement date. In the event that you wish to change your camp booking to a future date within the same camp, you may do so free of charge, subject to availability. In the event that you wish to change your booking to a future camp, additional fees may apply.
In the event of a medical event or circumstance within or affecting Inspireeducamps and/or Vietnam that requires Inspireeducamps to be closed including, by the relevant Vietnamese authorities, Inspireeducamps will not be obliged to refund all or any part of the fees for any period of closure. In this situation, Inspireeducamps will make arrangements, where practicable, to ensure continuity of camp activities or failing which, will issue a credit note for the remaining full weeks of camp registration which will be valid until the end of the summer camp season for the following year which will be July 30th . Credits will be valid for booking into any Inspireeducamps summer camps at COGNITA Schools Vietnam.
All children in our care are covered by our Public Liability Insurance but please ensure your child has up to date Accident and Medical Insurance.
In the event of an accident, first aid will be administered to children in our care, and the emergency services will be called if necessary, unless advised to the contrary. During our holiday camps, essential medication must be handed in to the Nurse located on campus in the Health Centre for safekeeping when your child/children first arrive for camp.
PHOTOGRAPHY AND VIDEO
Please be aware that we take photographs and video of children taking part in camp for our promotional material, social media content and website videos. This content will be captured by our designated Inspireeducamps Marketing team. Please advise our Admin Staff at the time of booking if you have any objections to photographs being taken and used for marketing materials like banners, digital marketing or on our website.
You consent to Inspireeducamps collecting, using, retaining and disclosing personal data provided to Inspireeducamps, for the purposes of safeguarding and promoting the welfare of your child, and where necessary, for the legitimate interests of Inspireeducamps and ensuring that all relevant legal obligations of Inspireeducamps are complied with. You give your consent to such collection, use, processing and disclosure provided that at all times any collection, use, processing or disclosure of personal data is done lawfully and fairly in accordance with the Personal Data Protection Act (Act No. 26 of 2012). You also consent to Inspireeducamps’s affiliates issuing promotional materials to your email address as provided to Inspireeducamps for marketing.
SAFEGUARDING AND CHILD PROTECTION
Inspireeducamps is an equal opportunity employer and also welcomes all children, regardless of their gender, ability, race or religion. Each child attending camp is of equal value and is entitled to equal access of opportunity. We operate a zero tolerance policy towards discrimination or bullying of any kind. We are committed to keeping children safe and to ensure that we embed a culture of care at the centre of our decision making.
It is our policy not to exclude any child due to special needs, wherever possible. The needs of each child varies, so decisions are made on a case-by-case basis, depending on the level of support each individual child requires to enable him/her to fully participate in and enjoy activities at Inspireeducamps. We request that parents of children with special needs contact our Inspireeducamps Head Office, prior to booking, to discuss how we can best accommodate their children and consider whether any special arrangements need to be made.
On rare occasions, a child proves incompatible with the general well-being of camp (e.g., bullying, disruptive or aggressive behaviour, special needs not previously notified to Inspireeducamps management). We reserve the right to exclude such children. No refund will be made for any remaining camp days booked, and any costs associated with the child’s exclusion, including transport home, will be the parent’s responsibility.
We aim to provide the best possible care for all children at Inspireeducamps, at all times. Please tell other parents if you are happy with your experience! If you have concerns or suggestions, please tell us. We value your feedback and will use it to develop and improve our services. Concerns should be raised initially with your child’s Teaching Assistant or the Inspireeducamps Site Manager for more serious issues who will inform the Inspireeducamps Managing Director and will attempt to resolve the issue to your satisfaction.
I confirm that all information provided in the online form is accurate and complete. I understand that although my child/children will be supervised by Inspireeducamps staff, I assume the risk for my child’s/children’s participation in the camp and its activities.
I give members of staff of the school permission to seek emergency medical services for me and/or my child should I or my child become injured or ill while participating in the sessions with the understanding that I am responsible for any expenses incurred. I hereby indemnify and agree to keep the school, its management and its staff fully indemnified against all claims, damage or loss to the person and/or property whatsoever to any of our children whilst participating in activities of Inspire Education Camps Company Limited on or using International School Ho Chi Minh City / American Academy Facilities or in consequence of anything done or omitted therewith or preparatory thereto, whether such damage or loss is caused or occasioned by the act or neglect or default of International School Ho Chi Minh City / American Academy.
I give permission for my child to appear in promotional photos and videos relating to the camp. Sign-up information and contact details will be shared with the school.
I hereby indemnify and agree to keep International School Ho Chi Minh City, its management and its staff fully indemnified against all claims, damage or loss to the person and/or property whatsoever to any of our children whilst participating in activities of Inspire Education Camps Company Limited on or using International School Ho Chi Minh City facilities or in consequence of anything done or omitted therewith or preparatory thereto, whether such damage or loss is caused or occasioned by the act or neglect or default of International School Ho Chi Minh City.